Shipping & Pre-Order Policy
Please read before placing an order or pre-order:
Nico & Nova Novelties only ships to the US. When ordering a Pre-Order (or Back-Order item) on Nico & Nova Novelties, all other items will be shipped with the Pre-Order item. That means if a Pre-Order item ships in 1 month, you'll need to wait 1 month for all of the other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially refunded or partially cancelled.
Pre-Order and Back-Order purchases will be charged to your Credit Card/Paypal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email nicoandnovanovelties@gmail.com with "CANCEL ORDER #..." as the subject line.